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What are the
Frequently Asked Questions?

This is where we sit down, grab a cup of coffee and dial in the details. Understanding the task at hand and ironing out the wrinkles is key. Now that we've aligned the details, it's time to get things mapped out and organized.

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DCNET is an ISO certified and Award winning VoIP Distributor in India. Incorporated in 2010 with its headquarter in Mysore. Our expertise lies in providing VoIP Products & Solutions across India. We are Exclusive Distributors for Dinstar/Yeastar GSM Gateways/Analog Gateways, Mairdi Professional Call Center Headsets across India. We are also Award Winning Select Partners for Asterisk/Digium. With more than 50+ VOIP resellers/SI across India, we have also innovated in-house Contact Center Software and Enterprise Communications Applications for Call Centers and SMB Customers.

Working in the domain of customer interactions management solutions, we have consistently delivered futuristic applications to un-complicate communications. Call center solutions from DCNET is powering millions of inbound, outbound and blended interactions across the globe. We also offer customised solutions with powerful combination of Digium hardware and Asterisk open source software.

We aim high at being focused on building relationships with our clients and community. Using our creative gifts drives this foundation.

Working together on the daily requires each individual to let the greater good
of the team’s work surface above their own ego.

What is Default IP?

All Dinstar devices default IP is 192.168.11.1

What default port I should open in Firewall?

Answer : For Dinstar device thsese ports must be allowed in firewell

SIP 5060 to 506x

RTP 8000 to 10000

web 80

telnet 23

What Dinstar Codes can be used by Analog Phone ?

If you are using Dinstar FXS device then via analog phone you can use these codes
*158# : Find IP
*166*000000# : factory reset
*159# : View the WAN port IP address
*114# : Inquire port account
*150* : Set the way of obtain IP address
*157* : Set network method
*152* : Set IP address *153* Set Subnet mask
*156* : Set default gateway IP address
*193# : Obtain IP address through DHCP again
*160*1# : Open WAN port to access web
*111# : Restart device

Dinstar FXO all incoming calls start caller timer when incoming calls on ringing mode only?

In Advance mode FXS/FXO select “onhook untill callee answer Step by Steps click on PDF link

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